Your personal information is always kept confidential. The privacy policy is displayed on the website. The type of information collected from customers and the usage of this information is published here.

We have a strict policy of not disclosing any information to third parties. Using our website means you agree to the Terms and Conditions of the website. This policy applies to individuals who have not had any transactions, as well as those who have registered on the site and conducted business.

Personal information is mainly used to locate or contact a person. Other information such as name, address, phone number, fax number, credit card information, financial profiles, identification numbers, and email addresses may also be collected and will always remain confidential.

Terms of Our Privacy Policy

Personal Information That We Collect

We collect the necessary information required for becoming a subscriber or member of our website.

Our system automatically collects your computer’s IP address. However, this does not provide any personally identifiable details.
Sweetlux does not collect information from children.

Uses of the Information Collected

All personal information collected is kept strictly confidential. The information may be used to:

• Send updates or news about the website
• Calculate the number of visitors
• Monitor website performance
• Identify the geographical location of users
• Contact users with information about the website
• Provide a better online shopping experience
• Share updates on new offers
• Improve customer service

Some personal information — such as address and contact details — may be shared with courier companies to fulfil orders. Certain information may be shared with vendors so that Sweetlux can perform its duties and meet order requirements.
However, unauthorised persons or organisations cannot access your personal information.

The company may disclose your information (including your name, city, state, telephone number, email address, user ID history, quoting and listing history, and complaints) to law enforcement or government authorities if required by law or in cooperation with an official investigation.

Cookies

Cookies are used to save certain information on your computer. They help calculate the number of visits and tailor the browsing experience according to your interests.

Cookies do not store personal data such as:

• Email address
• Telephone number
• Name
• Postal address

We ensure a safe shopping experience for all users.

Sweetlux may share aggregate data such as website statistics or demographics with sponsors, advertisers, or third parties. These third parties are not authorised to access your personal information.

Sweetlux contains links to external websites. Once you leave the Sweetlux website, our privacy policy no longer applies.